FAQ: Member Annual Statements

Last updated: September 2024

NHRS Member Annual Statements are available online via My Account, the retirement system’s secure online portal. Below are answers to some common questions concerning Member Annual Statements.

What is a Member Annual Statement?

Every year, NHRS provides all members who are not yet retired with a one-page statement regarding their member account, including service, wage, contribution, and beneficiary information.

How do I view my Member Annual Statement online?

Members are able to view, print, and download their annual statement through My Account. To view a statement, log onto My Account, click on Statements in the left-hand menu.

What if I don’t have a My Account?

It’s easy to register for My Account.

• Go to www.nhrs.org/my-account
• Click on the “Click here to sign up for My Account” link to open the registration page. NHRS has partnered with LexisNexis Risk Solutions, one of the nation’s leading data companies, to institute a knowledge-based authentication protocol to keep your personal information secure. When setting up your My Account, members and retirees will be asked to answer a set of multiple-choice security questions unique to them.

When are Member Annual Statements available?

Statements will be available by December. NHRS will post a notice online when statements are available and also notify subscribers to our email list.

Do retirees receive this statement?

No. Member Annual Statements are created for active members, as well as inactive members who have kept their contributions with the retirement system.

I am having trouble understanding some of the information on my statement?

NHRS has prepared an informational graphic to assist members. Click here to view the graphic.

Are statement only available online?

Yes. NHRS is no longer sending paper statements to members. Statements are only available through My Account.

If you require further assistance or are unable to access My Account, please email info@nhrs.org or call 1-603-410-3500 during normal business hours (M-F, 8-4).