Since its launch in 2010, My Account, the New Hampshire Retirement System’s secure online portal, has provided members and retirees with 24/7 access to their personal account information from their computer, tablet, or mobile device.
Earlier this year, NHRS launched My Account 2.0, an updated version of our popular portal with new features, improved navigation, and enhanced security.
Because this is an entirely new website, members, retirees, and beneficiaries – even those with a previous account – needed to set up a new account. Nearly 20,000 users have already done so – If you aren’t one of them, sign up for My Account 2.0 now!
Getting Started
Instructions are available here.
Click here to set up your account.
Why My Account 2.0?
Along with existing features, such as the ability to update your personal information; request or generate benefit estimates; and view and download your annual member statement or retiree 1099-R form, My Account 2.0 also features:
- An archive of submitted forms and recent benefit estimates.
- A more integrated message center, allowing users to easily upload and securely send documents and forms to NHRS.
- The ability to receive correspondence from NHRS electronically instead of via U.S. mail.
- Improved navigation and a more robust help menu.
- The ability to change your username.
- Enhanced security with the addition of stronger password requirements and the use of multi-factor authentication (MFA), which allowed us to eliminate the requirement to change your password every six months.
In addition, members can:
- Enjoy more detailed benefit estimates that show all survivorship options by default.
- Save and review recent benefit estimates.
- File their retirement application and related forms electronically.
And retirees can:
- Generate and reprint income verification letters on demand.
- Make changes to direct deposit and tax withholding electronically.
- Enjoy easier-to-read monthly payment summaries.