Here is some general information addressing the most common questions NHRS gets from new retirees:

  • NHRS pays benefits on the last business day of each month. So, for example, if you retired on July 1, your first deposit will not be until July 31. A list of pay dates is located on the Retiree homepage of our website.
  • Typically, you will receive a preliminary pension in about 4-6 months; however due to our new system upgrade we are experiencing some delays in this process. Once we receive all your final compensation information from your employer and your benefit is finalized, you will receive a notice from NHRS. The final benefit amount is retroactive to your date of retirement and any overpayment or underpayment will be addressed in a separate letter.
  • You have 120 days from the date your final notice of retirement is issued to make any option changes (those who have selected a Maximum option of Option 1 may change their beneficiary designation at any time). A written request will be needed for the option change along with a new Mandatory Acknowledgement form.
  • Insurance and leave payout questions will need to be addressed by your former employer.
  • NHRS encourages all retirees to register for a My Account on our website. This will allow retirees to be able to access monthly statements, annual 1099-R information, and make changes to direct deposit or demographic updates.
  • IRS 1099-R forms are mailed annually by the end of January. These are typically available sooner through My Account.
  • You may change banking information and your tax withholding at any time by completing a new Electronic Direct Deposit (EDD) form, or Form W-4P. You can also go paperless and update this information through My Account.