"My Account" Passwords Get Stronger

Jul 11, 2018

NHRS recently upgraded the password security features on My Account, our secure online member portal. Going forward, all passwords will have to be between 8 to 15 characters and contain at least one character from three of the four following groups:  

  • uppercase letters
  • lowercase letters
  • numbers
  • operators (@~#$^()_+=-!,.?') 

New users will need to create a password that includes the required elements. If a current user logs in with a non-complex password, he or she will be redirected to a “Change Password” screen. Whenever a password change is made, the user will receive an email notification.
The upgrade is consistent with NHRS’ ongoing commitment to protect the integrity and security of member and retiree information.